If you've bought something from us, we'd like to know how it held up. Not a star rating on the day it arrived. How it did after a season outside, which is the only review of outdoor gear that means anything.
Good or bad. If something failed, we'd rather hear it from you than read it somewhere else, and we'll make it right.
We only publish reviews from people who tick that box, and we publish them as written. We don't edit out the bad ones.